Heath Ritenour is known as the Insurance Office of America leader, but most importantly, he is renowned for his innovative mind. Insurance Office of America has had a chance to be recognized as 11th among the largest brokerages in the federal republic. All the success is because of the effort that Heath keeps demonstrating. When the pandemic struck, he knew it was time for him as the leader of a large insurance brokerage to change his way of thinking and make the best even from the challenging economic climate brought about by the pandemic. Therefore for Heath Ritenour, the pandemic has brought lots of positive transformation to the Insurance Office of America and the insurance industry as a whole.
The pandemic has led to increased remote work, which most insurance companies never embraced before the pandemic. Heath Ritenour has come to realize that remote work can be just as effective as working from the office. Further, insurers have marked an increase in customer service because customers have been presented with a chance to access insurance services at any time and their convenience. Heath Ritenour has always been a fast thinker; therefore, he immediately adjusted his business to a remote model when the pandemic hit. With the effectiveness he has achieved with a remote business model for his brokerage, Heath is positive that he will always have the model as part of his business operations.
As a leader who has always embraced technology, Heath Ritenour has always tried to find a solution to customer data collection. The traditional model whereby a customer has to fill out a physical form or online form is time-consuming. Heath has always wanted to change this, and he finally has done so through Simply IOA. All that Insurance Office of America customers have to do is respond to one or two questions, and the SimplyIOA platform can, in return, retrieve their information from public records and fill it into the forms.
Learn more about Heath: https://bmmagazine.co.uk/business/heath-ritenour/